Dental front admin/receptionist

We are a friendly, patient-focused dental practice looking for a reliable and organized Dental Receptionist to join our team. The ideal candidate is professional, detail-oriented, and enjoys working in a fast-paced healthcare environment. Responsibilities: • Greet patients warmly and create a positive first impression • Schedule and confirm appointments efficiently • Manage patient check-in and check-out • Handle phone calls, emails, and patient inquiries professionally • Process payments and submit insurance claims (CDAnet) • Maintain accurate patient records and charts • Coordinate recalls and follow-ups • Work closely with the clinical team to ensure smooth daily operations • Maintain confidentiality and comply with privacy regulations (PHIPA) Qualifications: • Previous dental reception experience preferred • Knowledge of dental software (ABELDent, Tracker, Cleardent, or similar) an asset • Familiarity with dental terminology and insurance billing • Strong communication and interpersonal skills • Excellent organizational and time-management skills • Ability to multitask and remain calm under pressure • Professional appearance and positive attitude